1. Who we are
Impala Real Estate is a licensed real estate agency based in Abu Dhabi, United Arab Emirates. We offer a range of property-related services including sales, leasing, property management, and investment advisory.
2. Information we collect
We may collect the following types of personal data:
- Contact information: full name, email address, phone number, mailing address.
- Property preferences: type, location, budget, and purpose (buy / rent / invest).
- Identification data: Emirates ID and passport details, only where required for transactions.
- Transaction data: purchase history, lease agreements, payment records.
- Website usage data: IP address, browser type, pages visited, time on site (via cookies and analytics tools).
3. How we use your information
- To respond to enquiries and provide the services you request.
- To facilitate property transactions and communicate with you.
- To send property alerts, newsletters and promotional materials — only where you have opted in.
- To improve our website and customer experience.
- To comply with our legal obligations under UAE law.
4. Sharing your information
We do not sell your personal information. We may share your data with:
- Government authorities, where legally required.
- Third-party service providers (legal advisors, marketing agencies, IT support) bound by confidentiality.
- Property developers, landlords, or buyers / sellers as part of a real estate transaction in which you are a party.
5. Data security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, while we strive to protect your data, we cannot guarantee complete security — particularly for data transmitted over the internet.
6. Cookies and tracking technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect website usage data. You can manage your cookie preferences through your browser settings. See our Cookie Policy for full details.
7. Your rights
Subject to applicable UAE data protection laws (including UAE Federal Decree-Law No. 45 of 2021), you have the right to:
- Access, update, or delete your personal information.
- Withdraw consent to data processing where applicable.
- Object to direct marketing communications.
To exercise these rights, contact us using the details below or see our Data Deletion Policy.
8. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal data.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." Continued use of our services after updates constitutes your acceptance of the revised policy.
10. Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Impala Real Estate LLC
702, Wadi Al Niyabiyah St, Al Nahyan Area, Abu Dhabi, U.A.E
📞 +971 2 447 8017
✉ info@impalarealestate.com